Government platforms

Document once.
Send to NPHIES and ZATCA.

The visit you sign becomes the NPHIES claim and the ZATCA e-invoice.

Certified on NPHIES

Every step with every licensed insurer in the Kingdom.

Eligibility checked before the visit
Prior authorisations requested and tracked
Claims sent, and every response kept
Payments matched to each claim’s lines

ZATCA Phase 2 compliant

E-invoicing set up with you on one call.

Phase 2 e-invoices for patients and insurers
The insurer’s invoice, built from the claim
Credit notes, never edits
Your first invoice passes ZATCA’s checks

Hosted in Saudi ArabiaPatient records are stored and processed in a data centre inside the Kingdom.Backed up as you workEvery change is copied within minutes, encrypted and kept in the Kingdom.Personal Data Protection LawYou control your patients’ data. Nabdah processes it only as you instruct, under a signed agreement.

NPHIES in detail ZATCA Phase 2 in detail

Clinic operations

A calmer front desk.
A fuller schedule.

Booking, check-in, the waiting room and the pharmacy counter, for every doctor and every branch, in Arabic or English.

Mon 28 Sept · Masarat PolyclinicToday7 seen · 2 in visit · 3 waiting

Dr. Khalid10 booked

10:30Khalid Al-ShehriIn visit

11:00Nasser Al-MutairiVitals missing

11:30Saud Al-HarbiWaiting 6 min

Dr. Sara7 booked

10:30Yasser Al-AnaziWaiting 13 min

11:15Reem Al-SubaieCover not checked

12:00FreeOffered to walk-ins

Dr. Turki6 booked

10:00Sara Al-ZahraniIn visit

11:30Hamad Al-OtaibiCover verified

12:30Latifa Al-HarthiConfirmed

Every doctor’s day, side by side

Who has arrived, who has waited too long, whose vitals are missing and whose cover still needs checking, at a glance.

Front desk · 10:14Check inBooked 10:15

National ID or Iqama1047 228 391Saudi national ID

Arwa Al-MutlaqFound

Bupa · Class BCover active

Patient pays20% · 70

Visit opens on arrivalCheck in

Check-in in seconds

Type the national ID or Iqama. Nabdah finds the patient, checks their cover with NPHIES and shows what they pay.

WhatsAppMasarat Polyclinic

Reminder: Dr. Sara, tomorrow at 10:30. Reply 1 to confirm or 2 to change the time.18:02

118:05

Confirmed in the schedule

Fewer empty chairs Due [month]

The message your patients will get on WhatsApp. A reply of 1 confirms; a reply of 2 asks for another time, and the slot goes back on offer.

Dr. Khalid2 waiting

Saud6 min
Nasser2 min

Dr. Sara1 waiting

Yasser13 min

First names only, in the order they arrived

A waiting room that runs itself

A screen on the wall shows each patient their place in the queue, without a word from the desk.

Pharmacy counterMetformin 500 mg · 60 tabletsScanned

Batch 24B19Expires March 2027 · first to expire

Stock to watch

Paracetamol 500 mg · batch 23K07Expired · remove

Insulin glargineExpires in 9 days

A pharmacy counter that doesn’t guess

The scan refuses the wrong medicine or an expired pack, and Nabdah points to the batch that expires first.

Clinic operations in detail

Clinical care

Built around the patient,
not the claim.

Nurses and doctors share one record of the visit, from vitals to signed note. When the doctor signs, the claim is already built.

The whole story before you say hello
Problems, medicines, allergies and results over time on one screen, with the nurse’s vitals already in.
Prescribe with the checks done
Allergies, interactions and doses are checked as you write. An override needs a reason, and the reason is kept.
Notes signed before the patient leaves
Start from the last visit’s plan, reuse your own phrases, and write in Arabic or English.
Letters and forms, signed on screen
Referral letters, medical reports and consent forms, signed on screen and printed in either language.

VIS-2026-00218 · 10:30 · Bupa · Class BKhalid Al-Shehri · 54 yPenicillin allergy

BP138/86mmHgPulse78bpmTemp36.8°CSpO₂98%

Vitals by Maha, nurse · 10:19

HbA1c since September8.4% → 7.6%Improving

Prescription

Amoxicillin 500 mg3 times a day · 7 days

Allergy on file: penicillinAmoxicillin is a penicillin.Choose anotherOverride with a reason

Resolve 1, then signSign and close

Clinical care in detail

Nabdah AI

Nabdah’s AI reads every claim the way the insurer will, before you send it, and shows your team exactly what to fix.

CLM-2026-01071 · Khalid Al-ShehriAI review before sending2 to fix

Services the plan coversChecked

Price matches the contractFix price

Authorisation on fileHeld

Patient’s cover activeChecked

NPHIES fields completeChecked

Fix 2, then sendShow the fixes

Every claim reviewed before it’s sent

The insurer’s rules, the contract price, the authorisation, the patient’s cover and the NPHIES fields, checked on every claim, with the fix spelled out.

BookedNoura Al-Qahtani · Sun 4:30pmFront desk

Cover checkedBupa · patient pays 20%Front desk

Visit signedDr. Khalid · note and diagnosisDoctor

Claim sentReviewed before sendingBilling

Paid in full280 from Bupa · 70 at the desk350

One record from booking to bank

The booking, the cover check, the visit and the claim share one record, so nothing is typed twice and nothing gets lost on the way.

Revenue cycle

Get paid in full
for the care you give.

See what’s at risk, win back what was rejected, and match every payment to its claim.

See what rejections cost you

Enter what you bill insurers each month and the rejection rate you see. The number is what’s at risk before Nabdah checks a single claim.

Based on KPMG’s 15–25% range for Saudi claims
Change the numbers and see the result at once
We check it against your own claims in the demo

Your clinic’s numberSample

What you bill insurers each month Rejection rate15%

720,000a year at risk · 60,000 a month

At risk, not a promised saving.

Win back what was rejected

Every rejection lands in one list with the insurer’s reason, the deadline to appeal and what to fix.

The reason and the deadline, side by side
A checklist of what to correct
Resend before the window closes

CLM-2026-00961 · Insurer BFahad Al-GhamdiRejected

Prior authorisation missingAppeal by 22 March

Attach the approval from NPHIES

Correct the service code

1 of 2 fixedResend

Know where every riyal is

Each payment is matched to the claim’s lines, so a short payment shows the day it lands.

Payments matched line by line
Short payments flagged with their appeal date
Unpaid claims by age, oldest first

Unpaid claims, by ageSample

0–30 days48,200

31–60 days21,650

61–90 days9,120

Over 90 days3,480

Short paid: 1,240Appeal by 14 March

The revenue cycle in detail

See which of your rejections Nabdah would have stopped.

Bring a month of them to a 30-minute demo, in Arabic or English.

Book a 30-minute demo Chat on WhatsApp

Switching to Nabdah

Switching is on us.
Your old system stays on.

Most clinics are live in about 3 weeks.

Week 1

We move your data

Patients and their history, appointments already booked, price lists, and open claims with their deadlines.

Week 2

Your team practises on a copy

The front desk, doctors and billing try a copy of your own clinic before anything changes.

Week 3

You go live

Bookings, visits and the first claims run in Nabdah. Your old system stays on until those claims are accepted.

Switching, step by step

Security and audit

Every action on record.
Every record protected.

Every change, every access and every NPHIES message is kept with who did it and when.

Audit trailCLM-2026-01071 · Khalid Al-ShehriAppend-only

10:16MAMaha Al-OtaibiFront deskChecked cover with BupaSent to NPHIES · response kept
10:41DKDr. KhalidPhysicianSigned the visit note
10:42NNabdahHeld the claim: no prior authorisationBefore sending
10:55HAHuda Al-HarbiBillingChanged the price from 350 to 300Old and new values kept
10:58HAHuda Al-HarbiBillingPressed send: prior authorisation requestMessage kept as sent
11:34NPNPHIESAuthorisation approvedMessage kept as received

Walled off per clinic

Each clinic’s records are kept apart in the database itself.

31 roles, least access

Each role sees only what that job needs; access reviews flag the rest.

Two-step sign-in

Authenticator app and backup codes; breached passwords refused.

Sensitive records stay private

Emergency access needs a reason and a password, lasts an hour, and is reviewed.

Nothing goes out on its own

A person presses send; every NPHIES message is kept as sent and received.

Support only with your permission

Every page Nabdah support reads appears in your access report.

Security in detail

Questions

Questions clinics
ask us.

Ask us anything, in Arabic or English. A person in Riyadh answers on WhatsApp, within 15 minutes in clinic hours.

Chat on WhatsApp

Medical clinics and medical complexes, with every branch in one system. Dental, aesthetics and physiotherapy follow in 2027.

A monthly subscription, quoted for your clinic’s size in the demo. Never a share of what you collect.

No new computers. Nabdah runs in the browser on the ones you have, and the waiting-room screen is any TV with a browser. A pharmacy counter adds a 2D barcode scanner and a label printer.

Yes. If you leave, we export your clinic’s records and hand them to you.

Run your whole clinic in one system. Stop losing money you’ve already earned.

Document once.
Send to NPHIES and ZATCA.

Certified on NPHIES

ZATCA Phase 2 compliant

A calmer front desk.
A fuller schedule.

Every doctor’s day, side by side

Check-in in seconds

Fewer empty chairs Due [month]

A waiting room that runs itself

A pharmacy counter that doesn’t guess

Built around the patient,
not the claim.

The whole story before you say hello

Prescribe with the checks done

Notes signed before the patient leaves

Letters and forms, signed on screen

Nabdah’s AI reads every claim the way the insurer will, before you send it, and shows your team exactly what to fix.

Every claim reviewed before it’s sent

One record from booking to bank

Get paid in full
for the care you give.

See what rejections cost you

Win back what was rejected

Know where every riyal is

See which of your rejections Nabdah would have stopped.

Switching is on us.
Your old system stays on.

We move your data

Your team practises on a copy

You go live

Every action on record.
Every record protected.

Walled off per clinic

31 roles, least access

Two-step sign-in

Sensitive records stay private

Nothing goes out on its own

Support only with your permission

Questions clinics
ask us.

See your clinic run on Nabdah.

Run your whole clinic in one system. Stop losing money you’ve already earned.

Document once. Send to NPHIES and ZATCA.

Certified on NPHIES

ZATCA Phase 2 compliant

A calmer front desk. A fuller schedule.

Every doctor’s day, side by side

Check-in in seconds

Fewer empty chairs Due [month]

A waiting room that runs itself

A pharmacy counter that doesn’t guess

Built around the patient, not the claim.

The whole story before you say hello

Prescribe with the checks done

Notes signed before the patient leaves

Letters and forms, signed on screen

Nabdah’s AI reads every claim the way the insurer will, before you send it, and shows your team exactly what to fix.

Every claim reviewed before it’s sent

One record from booking to bank

Get paid in full for the care you give.

See what rejections cost you

Win back what was rejected

Know where every riyal is

See which of your rejections Nabdah would have stopped.

Switching is on us. Your old system stays on.

We move your data

Your team practises on a copy

You go live

Every action on record. Every record protected.

Walled off per clinic

31 roles, least access

Two-step sign-in

Sensitive records stay private

Nothing goes out on its own

Support only with your permission

Questions clinics ask us.

See your clinic run on Nabdah.

Document once.
Send to NPHIES and ZATCA.

A calmer front desk.
A fuller schedule.

Built around the patient,
not the claim.

Get paid in full
for the care you give.

Switching is on us.
Your old system stays on.

Every action on record.
Every record protected.

Questions clinics
ask us.